🛡️ Privacy & Donation Refund Policy
Effective Date: 19/06/2025
Organization: Rahat For All Foundation
Address: S-61/2, Gali No. 23, Brahampuri, Bhajanpura, Delhi – 110053
Email: rahatforallfoundation@gmail.com
Phone: 9310871257
1. Introduction
Rahat For All Foundation (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring transparency in the use of your donations and personal data. This policy outlines how we collect, use, protect, and — in some cases — refund contributions and information shared with us via our campaigns, website, mobile application (CYS), and associated activities.
2. Information We Collect
We may collect the following personal information through online or offline campaigns, app usage, events, or donation forms:
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Full Name
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Phone Number
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Email Address
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Age, Gender, City
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Donation-related details (amount, method, date, UPI, etc.)
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App usage behavior (if using the CYS app)
Note: All data is collected only with your consent.
3. How We Use Your Data
Your data is used to:
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Send donation receipts & 80G certificates
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Share updates about our campaigns or educational programs
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Improve our services and CYS app features
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Report impact to authorities or supporters
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Fulfill legal and regulatory requirements
4. Data Sharing Policy
We do not sell or trade your data. Data may only be shared with:
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Authorized Government bodies (upon legal request)
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Payment gateway providers (for secure transactions)
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Internal teams (for impact tracking and reporting)
5. Cookies & Tracking (Digital Use)
Our website and app may use cookies, Firebase, or Google Analytics to improve your experience and gather anonymous usage data. You can opt out via browser or phone settings.
6. Data Retention & Deletion
We retain your personal data only as long as necessary. You may:
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Request deletion
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Request correction
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Withdraw consent
📩 Email us at: rahatforallfoundation@gmail.com
7. Security Measures
We implement robust security protocols, including:
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Data encryption
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Access restriction
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Secure backups
Your data’s confidentiality is our top priority.
8. Children’s Privacy
We do not knowingly collect personal information from children under 13, unless facilitated by a parent, guardian, or educational institution.
9. Your Rights
You have the right to:
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Access your stored data
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Correct any errors
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Withdraw your consent
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Request deletion
📞 Contact: 9310871257 | 📧 rahatforallfoundation@gmail.com
10. Donation Refund Policy
A. General Terms
Donations made to Rahat For All Foundation are voluntary and non-refundable, except under special cases outlined below.
B. Exceptions – When Refund May Be Considered:
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Duplicate donation/payment
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Technical error (e.g., entering ₹10,000 instead of ₹1,000)
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Unauthorized transaction (card/UPI misuse)
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Accidental donation by a minor
🕒 Refund requests must be submitted within 7 days of the transaction.
C. How to Request a Refund
Please email us with:
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Donor Name
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Transaction Date & Amount
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Payment Mode (UPI/Card/Bank)
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Reason for refund
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Transaction ID or reference number
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Any supporting proof
📧 rahatforallsupport@gmail.com
Refunds, if approved, will be processed within 7–14 business days to the original payment method.
D. No Refund Will Be Issued If:
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The donation was made knowingly and willingly
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More than 7 days have passed
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Funds have already been allocated to charitable use
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No proof or valid reason is provided
11. Chargeback/Dispute Policy
If a chargeback is initiated through your bank, we reserve the right to dispute it with supporting evidence (donation receipt, email communication, etc.).
12. Policy Updates
This combined Privacy & Donation Refund Policy may be updated periodically. We will post updates on our website and notify users where appropriate.
📌 Contact Details
Rahat For All Foundation
📍 S-61/2, Gali No. 23, Brahampuri, Bhajanpura, Delhi – 110053
📧 Email: rahatforallfoundation@gmail.com
📞 Phone: 9310871257
Your data is safe with us. Read our full Privacy & Donation Policy at rahatforallsupport@gmail.com or request a printed copy anytime.
